Service fee (0%, 5%, 10%, or 15%)
Since May 2025, Upwork's freelancer service fee is set per contract at one of four tiers: 0%, 5%, 10%, or 15%, based on work type and demand. The exact rate is shown to you before you submit a proposal and is locked once the contract starts. Most freelancers pay about 10%. The old 20/10/5 tiered scale was retired in 2023.